Q:1 .Can you accept ODM&OEM?
Yes, ODM and OEM are warmly accepted. We are very glad to provide customized service for you,
including packing, logo, brand,new molds, and so on.
The process is as follows:
A) You can send us your patterns and logo, we will help you design the finished drawing on the products.
B) After the picture coming out, we will send it to you for confirmation, and then proceed to production.
Q:2 .How much is the shipping cost from your country to mine? Will the shipping cost be expensive?
A) The shipping cost depends on the weight and volume of your goods.
B) When you confirm the product and quantity you need, we will estimate the best shipping cost for you,
and we will recommend the most affordable shipping method for you to help you save shipping costs.
Q:3 .How long can i receive the products?
A) The cases, we need almost 15 days in order to prepare your goods;
The screens, we need 2-7 days in order to prepare it;
The tempered glasses and other products, almost 7 days.
After you confirm the order, we will give you the specific delivery date.
B) It takes almost 7 days by DHL; almost 10 days by air; almost 35 days by sea.
Q:4.How long is the warranty period of the product, and what are the processes to apply for product warranty?
The warranty period of our products is one year. When encountering product quality problems:
A) Please send us the videos and pictures of the products with quality problems.
B) After we receive the video and pictures, we will see if there is a solution to the problem.
C) If the problem cannot be solved, we will compensate you in the following order.
Q:5 .Why buy from GK?
A) More than 16 years experience focus on mobile phone case.
B) Factory direct sale, best price to you.
C) Good quality.
D) Excellent products with package.
E) Good service for after-sale.